FAQs – Frequently Asked Questions

1. What is AUREUM?

AUREUM is a streetwear clothing brand designed for individuals who lead with confidence and express through style. We create bold, limited-edition pieces that blend street culture, comfort, and originality.

2. Are your products unisex?

Yes — most of our clothing is designed to be unisex unless otherwise mentioned. Our styles are made for anyone who vibes with the fit, the attitude, and the design.

3. How can I find my size?

You can check our Size Guide for detailed measurements and fit suggestions. If you're in doubt, feel free to contact us, we’ll help you choose the right size.

4. Do you ship across India?

Yes, we ship all over India. Shipping times vary by location, but most orders are delivered within 4–7 business days.

5. Do you ship internationally?

International shipping will be available soon. Stay tuned via our newsletter or Instagram for updates.

6. How long does delivery take?

We usually dispatch orders within 2–4 working days. Once shipped, delivery typically takes 3–7 business days depending on your pin code.

7. How can I track my order?

Once your order is shipped, you’ll receive a tracking link via email or SMS. You can also log in to your account to check the order status.

8. What is your return or exchange policy?

We accept returns or exchanges within 7 days of delivery. Items must be unworn, unwashed, and in original packaging. To initiate a return or exchange, visit our [Returns & Exchange] page or contact our team.

9. Are your drops limited?

Yes, we work in small, intentional batches. Most of our pieces are part of limited drops and may not restock. If you love something, don’t wait.

10. How do I stay updated about new drops?

Follow us on Instagram AUREUM.in and sign up for our newsletter. You’ll get early access to launches, behind-the-scenes drops, and special releases.

11. Do you collaborate with creators or influencers?

Yes. We love working with artists, photographers, stylists, and creators who align with our vibe. Drop us an email at collab@aureumclothing.com with your portfolio or pitch.