Terms of service

Welcome to AUREUM. This website is operated by AUREUM, a clothing brand based in India. By accessing or using any part of our site or services, including purchasing products, you agree to be bound by the terms and conditions outlined below.

Please read this page carefully. If you do not agree to these Terms of Service, you must not use this website or any services provided through it.

1. General Information

AUREUM operates this site through the Shopify e-commerce platform. The terms "we", "us", and "our" refer to AUREUM. Throughout the site, the terms “Service” or “Services” include our website, product offerings, and related tools.

2. Eligibility

By using our website, you confirm that you are:

  • At least the age of majority in your jurisdiction, or
  • You have obtained parental or legal guardian consent to use this site if you are a minor.

3. Use of the Site

You agree not to use our products or services for any unlawful or unauthorized purpose, and not to violate any applicable local, national, or international laws (including intellectual property laws).

You must not transmit any malware, viruses, or any destructive code.

Violation of any of these Terms may result in immediate termination of your access to the Services.

4. Product Information and Pricing

  • All products are subject to availability.
  • We reserve the right to modify or discontinue any product at any time without notice.
  • Product descriptions and prices are subject to change without prior notice.
  • We strive to display product colors and images as accurately as possible, but we cannot guarantee accurate color representation on all screens.

5. Orders and Billing

  • We reserve the right to refuse or cancel any order at our sole discretion.
  • You agree to provide accurate and complete account and payment information for all purchases made on our website.
  • We may limit or cancel quantities purchased per person or per household.

6. Shipping and Delivery

Shipping timelines and costs are outlined during checkout and may vary depending on location. We are not responsible for delays due to third-party courier services.

7. Returns and Refunds

Please refer to our Return & Exchange Policy for detailed information. We only accept returns or exchanges under specific conditions and timelines.

8. Third-Party Tools and Links

We may offer access to third-party tools and links (such as payment gateways or social media). These are provided "as is" and "as available" without any warranties or endorsement.

We are not liable for any issues arising from your use of third-party websites or services.

9. User Content and Feedback

If you submit any content (e.g., reviews, feedback, suggestions), you grant us the right to use, reproduce, publish, and distribute such content without compensation. You agree not to post anything unlawful, defamatory, or harmful.

10. Privacy Policy

Your submission of personal information is governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your information.

11. Limitation of Liability

We do not guarantee uninterrupted or error-free service. Our products and services are provided “as is” without warranties of any kind.

AUREUM will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products.

12. Indemnification

You agree to indemnify and hold harmless AUREUM and its affiliates, employees, and service providers from any claim or demand arising from your breach of these Terms or violation of any law or third-party rights.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes will be subject to the jurisdiction of the courts located in [Your City, e.g., Mumbai, Delhi, Bengaluru].

14. Changes to Terms

We reserve the right to update or change these Terms at any time. Changes will be posted on this page. Continued use of the site following updates constitutes acceptance of those changes.

15. Contact Information

For any questions about these Terms of Service, you can contact us at:

📧 Email: help.aureum@gmail.com
📞 Phone: +91 92705 39447